Bristol West Insurance Ratings
About Bristol West Insurance
Every person with a car needs auto insurance to feel safe. If you need to find cheap car insurance and want to read more information about Bristol West Insurance in Murrieta, California, you are in the right place. On this page, you can find all important contact information about Bristol West Insurance in Murrieta, California, like address, phone, website, google maps placement. Also, you can read the latest testimonials about Bristol West Insurance in Murrieta, California and make your vote about it, to help people understand the attitude to this auto insurance company. If you don’t like or don’t want to contact Bristol West Insurance to solve your auto insurance needs, you may fill out a simple form on our website and get free quotes from local car insurance companies. We work only with trusted companies with great options to offer. Just enter your ZIP and wait for a solution! Get Started Now!
Bristol West Insurance Working Hours & Phone & Addresses
Address: | 26413 Jefferson Ave suite f, Murrieta, CA 92562, United States | |
Phone: | 19516000500 | |
Website: | https://agents.farmers.com | |
Department's Webpage: | https://agents.farmers.com/ca/murrieta/cheryl-hart-munoz | |
Working Hours: | Sunday: Closed Monday: 8:30am-5:30pm Tuesday: 8:30am-5:30pm Wednesday: 8:30am-5:30pm Thursday: 8:30am-5:30pm Friday: 8:30am-5:30pm Saturday: Closed |
Latest Testimonials | |
Mike Walker | The customer service representatives and supervisors here need some better training. I recently found a better rate on my car insurance with another company, and my policy was nearing its end anyway. I called approximately 10 days before the policy was set to run out and asked to cancel since I figured I would receive at least a small refund for the remaining time. I was informed that there would be a 50 fee that would come out of the refund for cancelling early. That doesn't seem necessary, but okay, fine... So I asked if I would receive any money back after the fee, and I was told I would receive a small refund of about 16. So I said okay, might as well, go ahead and cancel it. A week or two later, instead of a refund, I receive a bill for 16. I call to address the issue with a customer service representative and they just keep repeating what I already know, that the bill was generated due to the fee. Why would I cancel my policy if I knew it was going to generate a bill? I would just let it run out... They did not seem to understand my logic. I asked for a supervisor and spent another 10 minutes on hold before they came back and asked if the supervisor could return my call. They never did. I figured maybe they realized their error and reversed the charge. A couple weeks later, I get an email saying that if I don't pay the balance that they will send me to collections. So I call again, explain the situation and once again the customer service rep doesn't seem to understand what I'm explaining, so this time I finally do get to speak to supervisor "Michaela" and she seems to understand what I'm saying, however she insists on searching for nearly 15 minutes while I'm on hold for the record of my original call so that she can prove me wrong or something since she clearly doesn't believe me. She can't find the call, or has to request it from someone else or something, but informs me that regardless of what is found on the call, the charge will not be reversed and the only outcome is that the employee will be disciplined... Wow, sounds like a great company to work for. So I told her fine, if 16 is worth all this to them then I will make sure people are aware of how petty this company is. So I go on the website to try and pay the balance, but my account shows no balance payable. I try to chat with a CSR to see if the balance is still there. They say that it is still there, but that they recommend trying calling to make a payment on Monday if I can't see it on the website. So now I can't even pay the balance because they won't take payments on weekends for some reason... I have literally never had an insurance claim, or cost this company a dime in payouts. I've just quietly paid my bill on time for years, and this is how they treat me over 16 that was their mistake to begin with. Before this, I was just neutral about this company, now I am actively angry and will make sure everyone I can knows to stay far away from Bristol West/Farmers. I am so glad I decided to switch to another company now that I realize what kind of company this actually is, not just for the savings. |
MXT Vidz | Was charged late fee and still had my policy canceled. They still wanted to charge me an extra 25 even if it wouldn't renew my policy |
K | Best staff, they are quick to respond to my insurance needs. |
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